1. Data Controller

This information notice has been prepared in accordance with the Law No. 6698 on the Protection of Personal Data (KVKK) by Safeway VIP Transfer in its capacity as the data controller, regarding the processing of personal data collected during the provision of transfer rental services.

2. What Personal Data Do We Collect?

We may collect the following personal data through our website during reservation and communication processes:

  • Name and surname
  • Email address
  • Pickup and drop-off locations
  • Date and time of the reservation
  • Payment-related information (not credit card details, only method and status)
  • IP address and cookie data (during website usage)

3. Purpose of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Managing transfer reservation and related services
  • Facilitating customer communication
  • Providing post-service notifications
  • Fulfilling legal obligations
  • Evaluating complaints and customer requests
  • Improving service quality and user experience

4. Transfer of Personal Data

Your personal data may be shared with authorized public institutions and organizations only when legally required. Additionally, it may be shared with service providers for infrastructure, software, and server operations to the extent necessary.

5. Data Retention Period

Personal data will be retained for the duration required by legal regulations, after which it will be deleted or anonymized in accordance with relevant laws.

6. Rights of the Data Subject

According to Article 11 of the KVKK, you have the right to:

  • Learn whether your personal data is being processed
  • Request information if your personal data has been processed
  • Learn the purpose of processing and whether it is used appropriately
  • Know the third parties to whom the data has been transferred
  • Request correction if the data is incomplete or incorrect
  • Request deletion or destruction of personal data under the conditions set forth in the law
  • Request that third parties be informed of the actions taken
  • Object to results that arise from automated data analysis
  • Request compensation if you suffer damage due to unlawful processing

7. Contact

To exercise your rights under the Personal Data Protection Law or for questions related to your personal data, you can contact us at:

Safeway VIP Transfer
Email: info@transfervip.net